Privacy Policy

Who we are

Prolific Maven is a creative advertising studio based in Tampa Bay, Florida. In this policy, "we," "us," and "our" mean Prolific Maven.

• Legal business name: Prolific Maven LLC [NEEDS ALEJO: confirm the legal business name]
• Location: Tampa Bay, Florida
• Mailing address: [NEEDS ALEJO: mailing address]
• Email: info@prolificmaven.com [NEEDS ALEJO: confirm this support email]
• Phone: (813) 720-3565 [NEEDS ALEJO: confirm this support phone number]

What we collect

When you fill out our contact form, we collect what you type in:

• Your name, email, and phone number
• Your business name, website or social profile, type of business, and service area
• Your biggest marketing challenge
• Whether you checked the box to get text messages, and the date and time you sent the form

When you text, email, or call us, we keep those messages so we can reply and keep track of our conversation.

When you visit the site, our hosting company, Cloudflare, handles basic technical data that every website receives, like your IP address, browser type, and the pages you ask for. Cloudflare uses it to deliver the site and protect it from abuse. We don't use it to build a profile of you.

What we don't do

• We don't use analytics tools, ad pixels, or tracking cookies on this site.
• We don't set cookies.
• We don't sell your personal information.
• Our videos and fonts load from our own site, not from outside video or font services.

Why we use it

• To answer your inquiry and reach out to you
• To talk about your goals and whether we're the right fit
• To set up and coordinate calls, meetings, or appointments
• To help you as a customer if we work together
• To keep a record of your consent to get text messages
• To run our business and follow the law

Who helps us

We use a few service providers to do this work. They handle your information for us, not for their own marketing:

• Cloudflare hosts this website and runs the form that sends us your information.
• LeadConnector (GoHighLevel) is the system where we keep contact details and send and receive texts and emails.

We may also share information if the law requires it, or to protect our rights or someone's safety.

Text messages (SMS)

If you check the box on our form, we may text you about your inquiry. Checking the box is optional. You can still send the form without it. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, or HELP for help. See our SMS Terms for details.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How long we keep it

We keep your information as long as we need it for the reasons above, or as long as the law requires. You can ask us to delete it at any time.

Your choices

• Ask us what information we have about you.
• Ask us to fix it or delete it.
• Stop text messages anytime by replying STOP.

To do any of these, email us at info@prolificmaven.com [NEEDS ALEJO: confirm this support email].

Keeping it safe

We use trusted providers and limit who can see your information. No system is perfectly secure, but we work to protect what you share with us.

Children

This site is for business owners. It isn't meant for children under 13, and we don't knowingly collect their information.

Changes to this policy

If we change this policy, we'll post the new version here and update the date at the top.

Contact us

Questions about this policy? Email info@prolificmaven.com [NEEDS ALEJO: confirm this support email] or call (813) 720-3565 [NEEDS ALEJO: confirm this support phone number].